As I travel to various parts of this wonderful world — whether it’s speaking on cruise ships or just enjoying the beauty of the area — there are activities and customs that can be downright confusing to some. One of those customs has to do with leaving a tip for someone who’s provided a service to you. That service could be the person cleaning your hotel room, serving you a meal, driving you somewhere, making your special morning latte, toting your luggage at the train station. There are lots of services being done every day as people move about in their own city or in some place far away.
One quick story. It was my first business trip to Japan, and I was staying at the Hyatt Hotel near the Shinjuku Station. I’d been given directions on how to use the train from the airport to the train station, so I was all set for getting to the area. Once at the station, I got in a taxi and told him the Hyatt Hotel. We were off in a jiffy, and we made it to the hotel in about six minutes (I didn’t know how close by it was; I walked from then on). As we got to the hotel, a man ran out to the taxi, grabbed my luggage and ushered me into the hotel after I paid the taxi driver. Once inside, the bellman stood by my luggage as I checked in, showed them my passport, etc. With key in hand I head to the elevator as the bellman dutifully and politely followed me. We ride up together, neither of us saying anything, until we reach my floor. Off to the room where he waits for me to invite him in with MY luggage. He brings it in and turns around to leave. I said something and he turned around. I had some money in my hand to give to him and he shook his head “No.” He bowed politely and left.
After I put my clothes away I looked at the hotel check-in form and there it was in bold letters: NO TIPPING. That was certainly different from what I was used to the the USA!
Many customs can cause confusion as there doesn’t always seem be rhyme or reason why “Yes” here, “No” there, “Maybe” or “Sometimes” in other places. As these are customs and not laws, there is no definitive source for what is actually the right thing to do, but Wikipedia does have a nice reference article: en.wikipedia.org/wiki/Gratuity. You might not want to print the article although you could jot down a few notes based on the countries you’re planning on visiting.
Many people say that you shouldn’t have to tip if the service people are paid “a decent wage.” That sounds good, but that’s not always the case. For some workers, particularly in restaurants, hotels and other customer-focused service industries, their base pay is pathetic, perhaps three dollars an hour with the expectation that they’ll make it up in tips. Our son worked six years in a restaurant where a very significant part of his pay was the tips he received. His experience helped us to be even more generous when we tip; it will be 20% at a minimum in a restaurant unless the service is sub-par.
One of my recent cruise ship speaking experiences was a six-week voyage from New York City through the Panama Canal to Sydney, NSW, Australia — what an awesome experience. It was the last segment of a 3+ month world cruise that sailed round trip from Sydney, so it was mostly Aussies and Kiwis on board. Because the ship was home ported in Australia, it was a requirement that there be no tipping on board. When you bought a drink, your room card was charged the menu price, and the bill was closed out. There wasn’t even an option to add a tip. That was strange for us (so we did personally tip some of the staff), but it was life as usual for the Australians. I came across an article on Cruise Critic about tipping, particularly on cruises, and I thought it was interesting — here it is.
Travel is a wonderful thing; whatever you do, wherever you go — remember there are people working to make a living so that you’re able to enjoy your travels. Even a few dollars from you — such a small amount for you — can make a big difference for the service staff.
Stuart Gustafson is America’s International Travel Expert® who speaks on cruise ships, writes novels, sends out an infrequent newsletter (almost every month!), is an avid TripAdvisor reviewer, and loves everything about travel. Visit his website at www.stuartgustafson.com. You can also connect with him and other travelers on his International Travel Expert page on Facebook at www.facebook.com/International-Travel-Expert-147321228683651/
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